Slovobrücke
Booking System

Service

Automation · Workflow Design

Client

Slovobrücke

Year

2025

Tools

n8n · Google Sheets · Email Automation

Slovobrücke Reservierungssystem — Workflow-Übersicht

Problem

For a literary event by Slovobrücke, reservations needed to be organized professionally — without manual lists, scattered messages and constant follow-up queries. Communication needed to work in both German and Serbian without extra effort for the organizer.

Solution

An automated process connects the online form, Google Sheets and email. After the request is submitted, the reservation is saved, availability is checked and an appropriate message is sent automatically — in German or Serbian.

What the system does

  • accepts reservations via an online form01
  • stores data in Google Sheets in a structured way02
  • checks available capacity automatically03
  • sends automatic confirmation emails04
  • sends waitlist messages when capacity is reached05
  • supports German and Serbian06
  • reduces manual work and errors07

Result

The organizer has all registrations in one central view. Visitors receive immediate, clear feedback. The entire reservation process is more professional, faster and more reliable — without manual intervention.

Tools

n8n · Google Sheets · Online Form · Email Automation · Bilingual Communication

Automation · Case Study

Automated Reservation Workflow

One form connects to Google Sheets and email — reservations are logged, checked against capacity, and confirmed automatically, in German and Serbian.

01
Form submitted
Guest enters name, email, party size
02
n8n workflow runs
Checks data, routes to next steps
03
Logged in Sheets
Reservation saved, capacity checked
04
Confirmation sent
Auto email, matched to guest's language
05
Waitlist if full
Guest notified the moment a seat opens

Result: fewer missed reservations, replies sent within seconds instead of hours — automatically, in both languages.

0
Manual replies
2
Languages handled